Privacy Policy

Effective Date: July 10, 2026

Pioneer Gulf Coast and Tim Lyons are affiliated with Pioneer Mortgage Funding, Inc. We respect your privacy and are committed to protecting the personal information you provide through this website, our online forms, and related communications.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, property location, loan purpose, purchase timeline, estimated down payment, credit range, military status, refinance interest, and other information you choose to submit through our website or lead forms.

If you begin a mortgage application, additional information may be collected through secure application systems, including income, employment, assets, credit, identification, property, and loan-related information.

How We Use Your Information

We use the information you provide to:

• Respond to your questions or requests

• Contact you about mortgage options or next steps

• Help evaluate potential loan programs

• Provide payment, cash-to-close, or qualification guidance

• Communicate with you by phone, email, text message, or other methods you authorize

• Improve our website, marketing, client service, and business operations

• Comply with applicable legal, regulatory, licensing, and recordkeeping requirements

Sharing of Information

We do not sell your personal information.

We may share information as needed to provide mortgage-related services, process your request, or comply with applicable law. This may include sharing information with Pioneer Mortgage Funding, Inc., approved lenders, credit reporting agencies, loan origination systems, processors, title or settlement providers, insurance providers, technology vendors, compliance providers, and other parties involved in the mortgage process.

We may also disclose information when required or permitted by law, regulation, subpoena, court order, government request, licensing requirement, or to protect our legal rights.

Cookies, Analytics, and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure advertising performance, and support marketing or follow-up communications.

You can control cookies through your browser settings. Disabling cookies may affect how certain website features function.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no website, email system, or electronic transmission is completely secure.

Please do not send sensitive personal or financial information by unsecured email or text message. Mortgage application documents should be submitted through secure systems when available.

Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites or services that we do not own or control.

Your Choices

You may choose not to provide certain information, but this may limit our ability to respond to your request or help you evaluate mortgage options.

You may also request that we update your contact preferences or stop contacting you for marketing purposes by contacting us directly.

Children’s Privacy

This website is intended for adults seeking mortgage or home financing information. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

Tim Lyons
Pioneer Mortgage Funding, Inc.
NMLS #2182927
Email: [email protected]
Phone: 216-496-2375

Licensing information can be verified at:

www.nmlsconsumeraccess.org