Accessibility
Accessibility Statement
What we have built into this site, where it falls short, and how to reach us if any part of it does not work for you.
Last reviewed August 19, 2026
Our aim
A site that works for everyone who needs a mortgage
Buying or refinancing a home is a serious piece of business, and nobody should be shut out of it by a website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our working standard, and we treat accessibility as part of building the site rather than something added afterwards.
What is built in
Every page on this site was checked for the following:
- Headings in a logical order, with one main heading per page, so screen readers can navigate structure.
- Text alternatives on images that carry meaning, and decorative images marked so they are skipped.
- A "skip to content" link as the first item in the keyboard order, so keyboard users can bypass the navigation.
- Menus, expandable questions and buttons that can be reached and operated with a keyboard, with a visible focus outline.
- Text and background colour combinations checked against the Level AA contrast minimums.
- Layouts that reflow on phones and tablets without sideways scrolling, and touch targets large enough to hit comfortably.
- Accessible names on embedded frames, such as the consultation booking calendar.
Being straight with you
Known limitations
No site is perfectly accessible, and claiming otherwise would not be honest.
- The booking calendar and inquiry forms are supplied by a third-party platform. We can control how they are placed and labelled on the page; we do not control everything inside them.
- Documents we send you, and material produced by lenders or other third parties, may not meet the same standard as these pages.
- Accessibility is checked as pages are built and changed, not continuously, so something may slip through between reviews.
If you hit any of these, the fastest route is to contact us — we will give you the same information another way.
Tell us
If something on this site does not work for you
Please tell us what you were trying to do and where it went wrong. It helps to include the page address, the device or assistive technology you were using, and what you expected to happen.
- Phone: (941) 390-6473
- Email: [email protected]
- Post: 6901 Professional Parkway East, Sarasota, Florida 34240
We will respond as promptly as we can, and we will work with you to provide whatever information or service you were trying to get — by phone, by email or in person if that is easier. You do not have to use this website to work with us.
Prefer to skip the website entirely? Call (941) 390-6473 and ask for Tim. Anything on this site can be done by phone.
- Tim Lyons
- Branch Manager | Mortgage Loan Originator · NMLS #2182927
- Pioneer Gulf Coast
- Branch NMLS #2772757 · 6901 Professional Parkway East, Sarasota, Florida 34240
- PMF, Inc., d/b/a Pioneer Mortgage Funding
- Company NMLS #1980 · Licensed by the Florida Office of Financial Regulation
- Contact
- (941) 390-6473 · [email protected]